Events, places & deals
Finding events and places, VIP deals and venue problems.
- How do I find events and places near me?Tap Explore in the bottom bar. Home shows highlights, Events shows what's on each day, and Places lists bars, restaurants and more — also on a map.
- Who picks the events and places on Vennu?The Vennu team. We research and check every event and place before it goes live — no one can publish one without us.
- Do I need a ticket for an event?Vennu doesn't sell tickets. If an event needs a ticket or a reservation, the button on the event page takes you to the organizer's own site.
- What are VIP deals?VIP deals are perks at partner venues — for example free entry, a drink or a discount. They are only for VIP members.
- How do I redeem a VIP deal?At the venue, open the deal in Vennu and tap Show VIP pass. The staff scan your pass with their phone camera, or you scan the printed Vennu code. Deals with a code or a link are booked online.
- The venue didn't honor my dealSorry about that. Tell us in the app that the deal didn't work, then contact us with the venue name and the time. We'll make it right where we reasonably can.
- The place was closed or the event was cancelledReport it from the event or place page so we can fix the listing. If a date of a regular event is cancelled, people who saved it or said they're going get a notification.
- I was charged something unexpected at a venueBills at a venue are between you and the venue, so first ask the staff or the manager. Please tell us too, so we can check the listing.
- Can everyone use deals that include alcohol?No. Deals that include alcohol are marked 21+ and are only shown to — and can only be redeemed by — members who are 21 or older. The venue can still check your ID.
- Can I like people who are going to an event?Everyone can see who's going to an event. To like people from that list, you need Pro or VIP.
- How do ratings and reviews work?Any member can rate a place with 1 to 5 stars and a short comment. We check every comment before it's public, show the average from 5 ratings, and you can edit or delete your review any time.
- What's the safest way to meet someone at an event?Meet in a public place, get there and home on your own, tell a friend where you're going, and keep your drink with you. If you feel unsafe, leave — and in an emergency, call 911.
- I run a venue — how do I get listed on Vennu?Apply on our partner page. Listing is free: there's no setup fee and no monthly fee. We ask for one real perk for Vennu members, and we reply within about seven days.
- How do venue staff check a Vennu Pass?Scan the member's pass with your normal phone camera and open the link. The page shows if the pass is valid, the member's first name and photo, and the deal. No app or login needed.
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