How do I redeem a VIP deal?

Updated · iPhone and Android · Needs VIP

At the venue, open the deal in Vennu and follow the one main button: copy the code, open the offer, or tap Redeem now and show the screen to the staff.

Steps

  1. At the venue, open the place or event in Vennu and tap its deal.
  2. Do what the deal shows:
    • A code — show it or type it at checkout. Tap Copy code to copy it.
    • Open the offer — follows a link to the offer.
    • Redeem now — shows a screen with a live timer. Show this screen to the staff. It stays valid for 5 minutes.
  3. Some venues also let you Scan the venue code or Show your Vennu Pass.

Good to know

  • Only tap Redeem now when you're with the staff — the timer starts right away.
  • If you've used a deal for now, you'll see that it resets with the next period.
  • After redeeming, you can rate the visit. That helps us keep deals honest.

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