I can't log in
Sign in the same way you signed up: with your phone number, Apple or Google. Lost your number? Tap Log in with email. If your account was suspended or banned, you'll see a message, and we sent you an email with the reason and a link to appeal.
Try these steps
- Use the same method you signed up with: Continue with number, Continue with Apple or Continue with Google.
- If the SMS code doesn't arrive, see I didn't get my SMS code.
- Lost your number? Tap Lost access to your number? Log in with email. This works if you confirmed your email in Vennu.
- Update Vennu to the newest version.
If you see "This account is suspended or banned"
Your account was suspended or banned. Check your email: we sent you the reason, until when the suspension lasts or that the ban is permanent, and an Appeal this decision link. Older app versions say "This account has been suspended".
No email from us? Write to support@vennuapp.com and include the phone number or email you signed up with. How appeals work.
Good to know
- Vennu has no passwords. We'll never ask you for a login code.