What happens to my subscription if I'm banned?
A ban doesn't stop billing in the App Store or Google Play — cancel there yourself. Vennu doesn't refund subscriptions or Boosts after a ban, except where the law or the store's policy requires it.
What to do
- Cancel your subscription in the store. Here's how.
- If you think the ban is a mistake, appeal.
Good to know
- Unused Boosts are lost when an account is banned.
- You can still ask Apple or Google for a refund under their rules.