Why wasn't my photo published?
Our automatic check flagged the photo as nudity or sexual content, or our team hid it and named the reason. Either way, it isn't shown to anyone. Replace it with another photo. If you think it's a mistake, tap Contact support or appeal.
When a photo is flagged, it shows Not published in your profile, and you see the message Photo not published.
What to do
- Open the Profile tab, then tap the pencil icon for Edit profile.
- Remove the flagged photo and add a different one.
- If you think the photo was flagged by mistake, tap Contact support in the message. This opens an email to our team with the subject already filled in.
If our team hid the photo
Sometimes a person on our team hides a photo, for example because your face isn't clearly visible or the photo shows contact info. You then see the message Photo hidden with the reason, and you get a notice in the Safety Center. To appeal, tap Appeal this decision on that notice. How appeals work.
Good to know
- The automatic check looks for nudity and sexual content. Photos that are only dark or blurry are never rejected — the app just suggests a better one.
- What's allowed on Vennu is described in our Community Guidelines. Breaking them can lead to a suspension or a ban.