I didn't get my email code

Updated · iPhone and Android

Check your spam, junk and promotions folders for an email from Vennu, check that the address is spelled right, then ask for a new code after 30 seconds.

Try these steps

  1. Look in your spam, junk and promotions folders.
  2. Check the email address you typed. A small typo means the code goes somewhere else.
  3. Wait until the timer runs out (about 30 seconds), then tap Send a new code.
  4. Use only the newest code. It has 6 digits.

Good to know

  • During sign-up you can tap I'll verify later and confirm your email another time.
  • You can only log in with email if you confirmed your address before.
  • Still stuck? Contact us and tell us the email address you used.

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